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Protenus Is Awarded Top Performing Solutions Vendor In Two Segments For Second Consecutive Year Based On 2024 Best In KLAS Report

Healthcare compliance analytics company achieves highest score for Patient Privacy Monitoring and Drug Diversion Surveillance Solutions for two consecutive years.

Protenus, the leading healthcare compliance analytics platform empowering healthcare to eliminate risk, received the highest overall performance score for both its patient privacy monitoring and drug diversion surveillance solutions for the second year in a row, in the recently published 2024 Best in KLAS: Software & Services report.

Protenus Best of KLAS 2024 WinnerKLAS’ annual report, based on survey responses from hospital customers, grades vendors on their ability to consistently deliver guidance, analytics, and insight that helps their customers identify and prevent privacy data breaches and drug diversion. 

Patient privacy violations and clinical drug diversion create huge risks for hospitals’ and health systems’ reputations and finances and the safety of their patients, workforces, and communities at-large. It is estimated that healthcare organizations spend nearly $39 billion a year solely on administrative activities related to regulatory compliance.  Protenus AI-driven solutions are designed to provide a more effective method of identifying suspicious or inappropriate behavior proactively, enabling healthcare compliance stakeholders to reduce the inefficient manual tasks and focus on better risk reduction outcomes for their organization and patients served. 

We take pride in delivering AI-driven solutions that not only support our customers’ compliance efforts to eliminate risk, but also in the reputation we have earned within the healthcare community as a valued and reliable partner.  We appreciate the time our customers have taken to share their feedback with our team so that we may continue to deliver quality solutions and support to healthcare organizations nationwide, now and in the future.” - Nick Culbertson, CEO and Co-Founder, Protenus

Protenus customers surveyed by KLAS provide commentary that support their responses, such as, “I have been in my role for quite a long time and have used a lot of different products for not just access monitoring but also other types of compliance and billing products, but Protenus' system is one of the best products I have ever used.” (Survey response from Director role,  March 2023.)  Another customer noted, “Protenus' product is better than the one we had before, and we love it more. Protenus' system is more robust, and it gives us better results. We have identified some issues that would not have been caught before. The AI helps monitor things and learns from the information we are feeding it. The system has been good overall. We like Protenus' system and the reporting our boss gets from it.” (Survey response from Analyst/Coordinator role, from April 2023.)

I have been in my role for quite a long time and have used a lot of different products for not just access monitoring but also other types of compliance and billing products, but Protenus' system is one of the best products I have ever used.” - KLAS Survey response from Director role,  March 2023.*

According to KLAS CEO Adam Gale, “At KLAS, we firmly believe that the voice of healthcare providers and payers is paramount. The Best in KLAS awards are based on extensive feedback and evaluations from healthcare professionals across the nation. Winning a Best in KLAS award, therefore, is not just about recognition; it shows the trust and confidence that healthcare providers place in the winning vendors. It also helps validate each vendor’s commitment to innovation, quality, and customer satisfaction. We are proud to recognize 2024’s Best in KLAS award winners! Their unwavering dedication to improving patient outcomes is wonderfully inspiring.”

About Protenus

​​Protenus harnesses the power of AI to provide healthcare organizations with scalable risk-reduction solutions that drive the safest patient outcomes while protecting the reputation of the organizations. We are committed to innovation, determined to reduce risk, and focused on supporting our community of employees, customers, and ultimately, patients. Empowering healthcare to eliminate risk is at the heart of all we do. Founded in 2014, Protenus was awarded 2023 Best in KLAS for both patient privacy monitoring and drug diversion surveillance solutions, is a three-time winner of Forbes’ America’s Best Startup Employers, is a Great Place to Work®-Certified company, was named one of 2021 CBInsights Digital Health 150, one of The Best Places to Work in Healthcare by Modern Healthcare, and one of the Best Places to Work in Baltimore by the Baltimore Business Journal and the Baltimore Sun. Learn more at and follow us on X (Twitter) @Protenus.

About KLAS

KLAS is a research and insights firm on a global mission to improve healthcare delivery by amplifying the provider's voice. Working with thousands of healthcare professionals and clinicians, KLAS gathers data and insights on software, services and medical equipment to deliver timely reports, trends and statistical overviews. The research directly represents the provider voice and acts as a catalyst for improving vendor performance. For more information on KLAS Research, visit

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