Protect Patient Privacy

"Patient Privacy Monitoring's algorithms do a superior job of identifying inappropriate, anomalous behavior compared to other platforms we have used, and we have seen a vast reduction in the number of false positives coming through the algorithm. That has decreased wasted time within the organization by allowing us to focus on high-risk issues that can be addressed. Protenus’s tool is far better than everything else on the market from what I can tell. In terms of new technology, Protenus has the best new technology."

“We were nearly 100% down the road with another company and once we got our hands on this product, we saw that Protenus stood head and shoulders above anybody else. The background analytics, the fact that they could do a privacy health checkup after the engagement, and the fluidity and usability of the product really flipped the switch for us.”

"The tool does exactly what it is supposed to. The alerts let us see issues that we would never otherwise be aware of, so we are more compliant with regulations; that is always our goal. We often use the tool for ad-hoc reviews to look at behavior due to patient complaints or issues that are raised. We can investigate whether someone might be doing something naughty in the medical records. We used to do manual, line-by-line reviews, sometimes over several years' worth of records, and that was a nightmare. The tool allows us to review HIPAA-related access issues more quickly and thoroughly using indicators for whether something looks risky so we can spend our time more effectively and efficiently by looking at what is actually risky. The system is a great filter that helps us get rid of the noise and focus on what looks odd. Protenus' product has a scoring system based on how suspicious the activity is. If we were to have an inpatient nurse gain questionable access and go into thousands of patient records, we could tell the system we didn't want anything under a certain numerical score and filter out tons of things."

“The platform is intuitive and does not require a lot of training. We have become more efficient in our case investigations and even identified opportunities for improving our clinical processes.”

“What I love about this system is that it uses proven technology to solve a known issue that plagues our healthcare system.”

“Awesome product and great customer service.”

“Protenus is the only tool that truly knows who’s touching your data and in what context. It’s the future of what monitoring looks like and what you can do with the analytics.”

“Protenus’ tool is pretty fascinating. There is a person scanning things and getting those things into the charts. Typically, charts are looked up by medical records, but Protenus’ system was able to identify that some charts were being looked up by patient names and not patients with recent admissions. That was a big red flag, and an investigator was notified. We investigated the work relationship to the chart access and could not find it. We were able to take the proper action with the employee and solve the situation. This type of software has rules, but this situation was not common. Protenus has pretty powerful tools that are ready out of the box. If we didn’t have Protenus’ system, we would have never known about that situation. We look at the software and are in awe of how powerful it is.”

"We believe that a patient's right to privacy should be our first and foremost priority, and we take that very seriously. We are very strict about that. We value our patients. With the sheer volume of access that occurs within our hospital, the only really effective way to actively monitor things is to use a tool like Patient Privacy Monitoring. Comparing Patient Privacy Monitoring to our previous solution is a night and day difference."