Author Archives: Protenus

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Listening, transparency, and trust in customer success

“True listening is hearing the needs of the customer, understanding those needs, and making sure the company recognizes the opportunities they present,” said Frank Eliason, Director of Client Experience at Citi. At Protenus, this mindset leads the way. In fact, we rely on insight from our customers, not only to improve, but to innovate. On the...

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What AI can (and can’t) do for healthcare security and privacy programs

Protenus President Robert Lord explains the role artificial intelligence can play within healthcare privacy and security programs.

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Three months later, Puerto Ricans lack health care records

December has proven to be an active month for health data breaches, with the second highest rate of incidents in 2017.

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Our best places to work in 2018 winners revealed

Protenus ranked as one of the Best Places to Work in Baltimore by the Baltimore Business Journal.

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Report found 1.13M patient records involved in Q1 data breaches

According to the Protenus Breach Barometer, approximately 1.13 million patient records were involved in 110 healthcare data breaches during the first quarter.

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