Author Archives: Protenus

Blog

How email automation and AI-powered analytics reduce Privacy Officer workload

For many hospital systems, handling a stratified-risk privacy operation is a time-consuming process. Depending on what type of privacy posture the organization is using, this can lead to an even greater influx of notifications, especially for less nefarious cases such as family member snooping or self-lookups. Due to a lack of resources, Privacy...

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Breach Barometer, Whitepapers, Industry Reports

2018 Q3 Protenus Breach Barometer

  Insider-wrongdoing accounts for increasing number of breached patient records over the course of 2018. This report provides an in depth look at how data breaches are affecting the healthcare industry in July – September 2018.

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Blog

The “home” of Customer Success: Sales or Product?

In my role as Director of Customer Success at Protenus, I am often asked by new colleagues, customers, friends, and family: “What is Customer Success?” When I explain what I do, it sounds something like this: I make sure we’re retaining as many customers as possible through the value they receive from using our products. I can always see wheels...

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News

Protenus Recognized by Gartner in Two 2018 “Hype Cycles”

Protenus compliance analytics and enterprise fraud and misuse management improve ability to detect inappropriate activity in the EHR Download this press release

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News

Protenus President to Present at NCHICA 24th Annual Conference

Protenus President and Co-founder, Robert Lord, to present on how advances in user behavior analytics provide powerful tools in identifying true threats to patient data Download this press release

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