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Protenus Adds Former UnitedHealth Group Director to Executive Team

Jeannell Thomas-2

Jeannell Thomas Joins as Vice President of Implementations & Customer Solutions

Baltimore, MDProtenus, the nation's leading healthcare compliance analytics platform, announced today the addition of Jeannell Thomas as Vice President of Implementations & Customer Solutions.

Jeannell brings 22 years of business and IT experience to Protenus. She spent over a decade in various roles at UnitedHealth Group, most recently as Director of Enterprise Architecture. Her work at UnitedHealth Group and its entities also covered areas such as Six Sigma, Innovation, and Enterprise Strategy. Previously, Jeannell supported network systems and led problem and crisis management processes for the Centers for Medicare & Medicaid Services (CMS).

Protenus helps reduce risk and ensure scalable compliance for the country’s top healthcare organizations by equipping subject matter experts with automation and artificial intelligence. Founded in 2014, our company was named one of the 2021 Forbes Best Startup Employers and among CB Insights Digital Health 150. In 2020, Protenus was named the KLAS Category Leader in Patient Privacy Monitoring and a “Cool Vendor” in Healthcare Artificial Intelligence by Gartner, Inc.

"It is an absolute delight to have Jeannell join our team," said Brit Keller, Chief Customer Officer. "Along with her talent for developing relationships and fostering teamwork, Jeannell's work serving in critical functions for large, complex healthcare entities will be invaluable as we take our Customer Solutions team to the next level."

"I believe that having compassion for others is what builds the strong relationships needed for success," said Jeannell. "It's clear to me that Protenus shares this philosophy, and I'm excited to join the company in helping health systems establish proactive compliance programs for the ultimate benefit of caregivers, patients, and the organizations themselves."​


In her 13-year tenure at UnitedHealth Group, Jeannell excelled in leading and facilitating efforts surrounding enterprise architecture, quality assurance, portfolio planning, program development, project management, and more. Earlier in her career, Jeannell nurtured a focused interest in health data, global health, and innovation through specialized work in system and process development and management for CMS.

Jeannell earned her Bachelor of Science degree from the University of Maryland in Management Studies.

About Protenus

Protenus uses artificial intelligence to reduce risk and save resources for the nation’s leading health systems, detecting and preventing compliance violations such as breaches to patient privacy and incidents of clinical drug diversion. Compliance analytics provide healthcare leaders full insight into how health data is being used, and alerts privacy, pharmacy and compliance teams to inappropriate activity. Protenus helps our partner hospitals make decisions about how to better protect their data, their patients, and their institutions. For two consecutive years, Protenus was named one of Forbes’ Best Startup Employers and one of CBInsights Digital Health 150. Protenus was also named the 2020 KLAS Category Leader in Patient Privacy Monitoring. In 2019, Protenus was named one of The Best Places to Work in Healthcare by Modern Healthcare and one of the Best Places to Work in Baltimore by the Baltimore Business Journal and the Baltimore Sun. Learn more at and follow us on Twitter @Protenus.


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