We’re making a diference, and our customers agree

August 2018 . VP/Executive

Community

Protenus has a yearly conference for all their users to share their experiences and talk to each other. Protenus really looks for feedback from their customer base. The product itself is really dynamic and more intelligent than some other things on the market. A lot of other systems can monitor coworker to coworker, but the Protenus product can recognize normal patterns and identify abnormal patterns.

June 2018 . Director/Physician

Overall Experience

From the beginning, we knew Protenus would be a good fit for us. They understood what we were looking for and what types of reports we wanted from the system. The people we worked with throughout the entire process of buying and implementing the product were really great. There isn't anything that I wish Protenus would do differently; we have had such a good experience with them so far.

June 2018 . VP/Executive

Saving Time

We love the ability to customize our audits in Protenus' system. We know the information we see in the audits is relevant, so we aren't wasting our time looking at useless events. That is a key product enhancement that a lot of other solutions don't have.

June 2018 . VP/Executive

Scalability

We considered several other organizations, but Protenus offered a substantially better product. We are a large organization with multiple hospitals, so we needed to ensure that our EMRs were safe. Keeping tabs on our many providers and patients is a monumental effort, so we needed to find a tool to do much of that legwork.

June 2018 . VP/Executive

Security

Our primary concern with Protenus' solution is whether we have appropriate security controls to ensure the integrity of our data during transit and in the vendor's storage. They are a cloud-based vendor, so we weren't sure that their security measures were sufficient. Our information security department did a comprehensive security analysis, and they determined that Protenus could protect our information better than we could. We wouldn't have gone with Protenus if they hadn't demonstrated that level of security.

June 2018 . Director

Usability

Our experience with Protenus has been very positive. They are accommodating and react to concerns quickly. The product is easy to use and does not require a significant amount of training. The dashboard is straightforward. Protenus geared it for what people would naturally need. It is really well done.

Testimonials were collected by KLAS. Learn more at:

www.KLASresearch.com/