Bill has over a decade of experience providing IT support and solutions for companies of all sizes. He evangelizes the “user experience” aspect of IT.
As an IT Specialist at a regional law firm, Bill wore many hats but focused on systems analysis of user workflows and business needs. He worked with different groups to apply technology that would increase efficiency and throughput or remove technological impediments. His ideas and implementations allowed users to work as efficiently and easily at home as they would in the office.
Bill holds a Bachelor of Science in Information Systems from the University of Maryland Baltimore County (UMBC).
Fun fact: Bill's sons are still extremely impressed that he can name all of the Transformers. Hopefully this will last for a quite a few more years.