At Protenus, Nick devotes his time to building lasting relationships with clients, developing resources that expand their knowledge base, and providing world-class customer support.
Prior to joining Protenus, Nick was a Customer Success Engineer at ANCILE Solutions, where he managed customer inquiries regarding ANCILE’s user adoption software. He also wrote and published customer facing articles that promoted knowledge sharing amongst end users and helped to decrease incident resolution times.
Nick earned his BS in Computer Information Systems with a focus in forensics from Stevenson University.
Fun fact: Oscar Mayer is part of Nick’s family tree. Oscar married into Nick's family back in the late 1800s.