Kristin brings more than a decade of experience in marketing and operations to her role as Customer Success Manager. She also offers a wealth of experience in customer-facing operations, including account management, customer service/support, training, and product development.
Prior to joining Protenus, Kristin spent four years working in operations at OrderUp, an on-demand food-delivery platform. There, she was a liaison between customers and the legal, product, and support teams to maintain and improve relationships with her accounts. She also worked as the Tech Success Manager at Fixt, another Baltimore-area startup, where she hired and trained hundreds of technicians and contributed to the strategic direction and oversight of the national technician network.
Kristin graduated from the University of Maryland, College Park with a double degree in marketing and dance. She remains a diehard fan of all things Maryland.
Fun fact: Kristin has saved more than 40 lives by donating blood through the American Red Cross.