Before joining Protenus, Karen spent nearly 30 years in the healthcare industry. She has an array of experience working in both small and large integrated healthcare delivery systems as a HIM director, IT team lead, privacy officer, senior information security auditor, project manager, and trainer. Karen has experience in managing large, multidisciplinary projects, evaluating organizational risk, increasing quality through team building and delivering improvement strategies based on regulatory requirements and best practice standards. Karen was a Protenus end-user before joining the Protenus Customer Success team and is an advocate for Protenus customers.
Karen is an active American Health Information Management Association (AHIMA) member and has served on the Board of Directors for the Connecticut chapter. She holds a dual certification as a healthcare privacy and security professional (CHPS). The CHPS is the only combined privacy and security certification available in the healthcare industry. Being distinguished with this special expertise signifies a lifelong commitment to advancing privacy and security management practices.
Fun Fact: Karen enjoys RV-ing in her 5th wheel and loves the outdoors in her beautiful New England surroundings. She also loves to sing and volunteer her musical talents at local nursing homes. She adores her two Labrador retrievers, Brooke & Rocky!